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For those of you who have not heard the news, Johnson & Johnson recalled almost 2 million meters due to a malfunction when tested at high blood glucose levels. This includes the Verio IQ sold in the United States.

Each of the One Touch Verio models malfunction a bit differently at blood glucose levels of 1024 mg/dL and higher. An unexpected shutoff during testing could indicate extreme high blood sugar,  which warrants contacting a healthcare professional. Though these ranges are highly unlikely. LifeScan is advising US patients using the OneTouch Verio IQ meter to call 1-800-717-0276 FREE to receive a free replacement.

Another option, Advanced Diabetes Supply offers a “No Cost” upgrade for OneTouch Verio IQ users right now. They have proven to be one of the most reliable at taking care of their patients and we highly recommend them.