If you received a damaged or defective item please contact us immediately by clicking here: Contact Us Please do not refuse the package or attempt to return it yourself prior to contacting us. We will remedy the situation for you! Please be advised that pictures for damages/defects might be required.
We want you to be fully satisfied with every item that you purchase online from dhsmed.com. If you are not satisfied with an item that you have purchased online, you may return the item within 30 days for a full refund of the purchase price, minus the shipping, handling or other charges.
Products may be returned within 30 days of receipt of the items. All items must be in its original packaging and in its original condition. Laundered items will not be accepted. Return shipping costs are customer responsibility. Due to these products using blood, any opened or used products may not be returned.